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ACU

Phishing - Important!

Her Majesty’s Credit Union is committed to working with you to protect your accounts and personal information on hmcu.net. We will do our part to safeguard hmcu.net. You also play an important role in these protection efforts. 

Online Fraud Protection:

So long as you follow your responsibilities, we will reimburse funds removed without authorization from your HMCU accounts through hmcu.net. Her Majesty’s Credit Union will also credit your HMCU accounts for fees we have charged related to an unauthorized funds transaction.

Information Security Protection:

We are dedicated to keeping your personal information secure and confidential. To protect against unauthorized access, your personal information resides behind a secure firewall monitored by our security experts. Our website also uses sophisticated encryption and virus-detection software to protect your information.

Privacy Protection:

HMCU protects the information you have shared with us. HMCU does not sell your information to marketers or other third parties. This commitment to conduct business honestly and with your best interest in mind is the foundation of our privacy statement to you.

Your Responsibilities:

Our guarantee will not cover matters caused by your failure to follow Your Responsibilities.

Review your accounts regularly. Review your HMCU accounts at least once a month. Notify the credit union immediately of any unauthorized account activity.
Protect your hmcu.net Online ID, password and PIN.
 Never store your Online ID, password or PIN in your browser, as malicious programs can find and transmit them to third parties.
Never give your Online ID, password or PIN to anyone, including your family or friends.
Never enter your Online ID, password or PIN anywhere other than hmcu.net.
Change your online PIN and password regularly.
Protect your computer. Ensure that any computer you use to access hmcu.net has the most current anti-spy ware, anti-virus and firewall software, and that such software is regularly run and updated.
Keep your browser up to date.

Always use an up-to-date, supported browser with at least 128-bit encryption.
Keep your operating system up to date. Check for the latest security updates on your operating system.
Do not reply to e-mail requests for personal or financial information. Her Majesty’s Credit Union will not ask for personal information, such as account numbers or passwords, in an e-mail. Do not click on a link within an e-mail if you suspect the message might not be legitimate.
Log off from hmcu.net when you are finished. Clear any temporarily stored copies of online information by closing your browser after signing off. Do not leave your computer unattended while on hmcu.net.
Stay informed. Check the Security Messages and other trustworthy sources on a regular basis to stay current on the latest security issues and advice.
Cooperate with us. Cooperate fully with Her Majesty’s Credit Union in investigating and prosecuting any unauthorized activity on your account. This may include giving Her Majesty’s Credit Union access to your computer.